Refund and cancellation policy

This policy is not final

To be confirmed
the cancellation and refund policy has not been decided. This page must be completed before the site accepts a single payment — a payment gateway will not activate without it, and a family that cancels in week one will ask.

The questions that need answering: is there a cancellation window with a full refund; is there a partial refund after it; is anything non-refundable; and how long does a refund take to reach the payer.

How it works today

Until a policy is agreed, no refund is issued automatically. A cancellation is recorded against the booking and any refund is processed manually by the centre's finance staff.

To cancel, sign in and cancel from your bookings page, or call the office.

Bookings that expire unpaid

If payment is not completed within the 15-minute hold, the booking expires and the space is released. No money is taken, so there is nothing to refund.

Contact

Sabari Pilgrim Center · Sabari Pilgrim Centre · Kalaketty–Azhutha · Kottayam District, Kerala · PIN 686510 · info@sabaripilgrimcenter.org · +91 94970 95811